An AI assistant picks up requests and replies to the client first
A client sends a request in the evening, the manager sees it in the morning - and by then the client has already gone with someone else. The assistant picks up the request the same minute, at any hour.
Alexey, Telegram @alexey_example
Electrical work in a new house, 140 m². Timber-frame house, no design. Asks for a site visit.
Source: the form on the “Electrical installation” page
Now
Sound familiar?
- Requests come in from the website, online platforms, email and messaging apps - and live in five different places.
- The manager replies a few hours later - or the next day if the request comes in the evening or at the weekend.
- Spam and requests that are not relevant take up as much time as real clients.
- The owner can't see how many requests came in and what happened to them.
With the assistant
What the assistant does
- Collects requests from every channel into one CRM: website, online platforms, email, messaging apps.
- Replies to the client right away: says thank you, asks clarifying questions and saves the answers to the client's record.
- Filters out spam and flags requests that are not relevant - using the rules you set.
- Messages the manager in Telegram: who got in touch, what they need, where they came from. Buttons under the message: open, close, spam.
- Sends a reminder if a request is left unanswered and shows the owner which requests are stuck.
See an example
The button opens Telegram. There, a bot with fictional data walks through an instruction like this step by step. You don't need to enter anything.
Common questions
What stays with people?
A person tells the client the price, timescale and terms. The assistant doesn't promise anything that isn't in your rules.
What do we need from you to launch?
Access to the channels your requests come from. Rules: what counts as a relevant request, what to ask the client, who to hand it over to. A CRM to keep the requests in. If you don't have one, we'll set up our own, with a Telegram bot.
Will the assistant quote prices to clients on its own?
Only if you want it to and have given it a price list and rules. By default, the manager quotes the price.
What happens to spam?
The assistant closes it itself, using your rules, and doesn't bother the manager. Borderline requests are shown to a person.
Book a free discovery call
Tell us what slows your work down. We'll suggest which parts of it an assistant can take on.
- 1You leave your contact details and a few words about what gets in the way.
- 2We get in touch and agree on a time.
- 3A 30-60 minute call: what the assistant can take on and what it would cost.
Your request is answered personally by the founder, Vladimir Vasilev.
Or contact us directly: message us on Telegram (@ByeRoutine) ↗